Last Updated: May 5, 2026
Privacy Policy
JAMUSIC GROUP LLC d/b/a Jaylen Wilder Music
This Privacy Policy explains how JAMUSIC GROUP LLC d/b/a Jaylen Wilder Music collects, uses, shares, and protects personal information when you visit our website, purchase merchandise, sign up for updates, or contact us. By using our website or submitting information to us, you agree to this Privacy Policy.
1. Information We Collect
We may collect information you provide directly, including name, email address, phone number, billing address, shipping address, order information, payment-related information, customer service messages, contact form submissions, artist/booking/press/partnership inquiries, marketing signup information, and any other information you choose to submit. We may also collect merchandise order information, technical and usage information (IP address, browser type, device type, pages viewed), and social media and advertising interaction data.
2. Payment Information
Payments are processed by third-party payment processors. We do not intentionally store full credit card numbers, debit card numbers, CVV codes, or complete payment credentials on our own systems. Payment processors may collect and process payment information according to their own privacy policies.
3. How We Use Information
We may use personal information to process, fulfill, ship, and manage merchandise orders; confirm purchases and send order updates; provide customer service; send merch drop updates, music release updates, newsletters, presave announcements, and promotional messages; respond to artist, booking, press, partnership, vendor, licensing, or business inquiries; improve our website, products, and campaigns; measure ad performance; protect our business, artist brand, customers, intellectual property, and legal rights; detect, prevent, and respond to fraud, abuse, security incidents, or chargebacks; and comply with tax, accounting, legal, and regulatory obligations.
4. Cookies, Pixels, and Tracking Technologies
We may use cookies, pixels, tags, analytics tools, advertising tools, and similar technologies to operate the website, remember preferences, understand traffic, improve performance, measure campaigns, and show relevant ads or promotions. You can usually adjust cookie settings through your browser. Blocking cookies may affect website features, checkout functions, analytics, personalization, and store performance.
5. Email and SMS Marketing
If you sign up for emails, newsletters, merch drop alerts, presave updates, release announcements, or promotional messages, we may use your contact information to send those messages. You may unsubscribe from marketing emails by using the unsubscribe link. If SMS/text marketing is offered, you may opt out by replying STOP. We may still send non-promotional messages related to orders, customer service, or transactions.
6. Artist Contact Forms and Submissions
If you contact us through a contact form, booking form, press form, or email, we may collect and review the information you submit. Please do not send confidential information, unreleased music, lyrics, beats, or proprietary materials unless we have requested them in writing and there is a signed written agreement in place. Submitting information does not create a confidential relationship, fiduciary relationship, partnership, or employment relationship.
7. How We Share Information
We may share personal information with trusted third parties including ecommerce platforms, payment processors, shipping carriers, fulfillment providers, print/merch vendors, email and SMS marketing providers, website hosting providers, analytics providers, advertising platforms, fraud prevention and security providers, professional advisors, and government/legal authorities when required or appropriate. We do not sell personal information for money.
8. Legal Compliance and Protection of Rights
We may use or disclose information when reasonably necessary to comply with law, court orders, subpoenas, or legal process; enforce our rights, policies, agreements, intellectual property, or legal claims; protect customers, the public, or our business; or investigate fraud, unauthorized transactions, chargebacks, abuse, or security incidents.
9. Data Retention
We keep personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including order fulfillment, customer service, marketing, accounting, tax, legal, fraud prevention, dispute resolution, and business recordkeeping.
10. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, misuse, loss, disclosure, alteration, or destruction. No website, payment system, or internet transmission is completely secure.
11. Children's Privacy
Our website, merchandise store, and services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected personal information from a child under 13 without parental consent, we will take reasonable steps to delete that information.
12. Your Privacy Choices
Depending on where you live, you may have the right to request access to, correction of, or deletion of certain personal information; opt out of certain targeted advertising or sharing of personal information; and appeal a denial of a privacy rights request where required by law. To submit a privacy request, contact us at artist@jaylenwildermusic.com.
13. Third-Party Websites and Platforms
Our website may link to third-party websites, music platforms, social media platforms, streaming services, or other services we do not control. We are not responsible for the privacy practices, content, security, or policies of third-party websites or services.
14. International Visitors
JAMUSIC GROUP LLC d/b/a Jaylen Wilder Music is operated from the United States. If you access our website from outside the United States, your information may be processed in the United States or other countries where our service providers operate.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The Last Updated date above will show when the policy was last revised. Changes become effective when posted on the website.
16. Contact Us
For privacy questions, customer requests, or privacy rights requests, contact JAMUSIC GROUP LLC d/b/a Jaylen Wilder Music, Tennessee, United States. Email: artist@jaylenwildermusic.com.