Last Updated: May 5, 2026
Terms & Conditions
JAMUSIC GROUP LLC d/b/a Jaylen Wilder Music
These Terms & Conditions govern your access to and use of the website, online store, artist pages, content, merchandise, forms, emails, promotions, and related services operated by JAMUSIC GROUP LLC d/b/a Jaylen Wilder Music. By visiting our website or purchasing merchandise, you agree to these Terms & Conditions.
1. Business Identity
This website is operated by JAMUSIC GROUP LLC d/b/a Jaylen Wilder Music, Tennessee, United States. Contact email: artist@jaylenwildermusic.com.
2. Website Use
You may use our website only for lawful personal, non-commercial purposes unless we give you written permission otherwise. You agree not to misuse the website, interfere with its operation, attempt unauthorized access, copy or scrape content, upload harmful code, impersonate another person, submit false information, or use the website in a way that violates any law or third-party rights. We may suspend, restrict, or terminate access at any time if we believe a user has violated these Terms.
3. Age Requirement
You must be at least 18 years old, or the age of majority where you live, to make purchases from our website. If you are under 18, you may use the website only with permission and supervision from a parent or legal guardian.
4. Artist Brand, Music, and Intellectual Property
All content on the website—including artist names, business names, logos, photos, videos, graphics, designs, merchandise artwork, product images, text, music references, page layouts, branding, and other materials—is owned by or licensed to JAMUSIC GROUP LLC d/b/a Jaylen Wilder Music unless otherwise stated. You may not copy, reproduce, distribute, sell, modify, display, or commercially exploit any website content without our prior written permission.
5. Merchandise Purchases
All merchandise purchases are governed by these Terms & Conditions, our Terms of Sale, Shipping Policy, and Returns & Refunds Policy. By ordering, you confirm your information is accurate, you are authorized to use the payment method provided, you understand all sales are final except where required by law, and you understand shipping may take up to 14 business days and may be delayed.
6. Product Information
We work to describe products accurately, but we do not guarantee that product descriptions, photos, colors, sizing, availability, or prices will always be complete, current, or error-free. Product colors may appear differently depending on your screen or device.
7. Pricing, Taxes, and Availability
Prices are listed in U.S. dollars. Prices, product availability, discounts, and shipping charges may change at any time without notice. Taxes may be calculated and charged where required by law.
8. Payment
Payments may be processed by third-party payment processors. By submitting payment information, you represent that you are authorized to use the payment method and authorize us to charge the total amount shown at checkout. Fraudulent purchases or chargeback abuse may result in order cancellation and legal action.
9. Final Sale Policy
All merchandise sales are final. We do not offer refunds, returns, exchanges, order cancellations, or store credit unless required by law or expressly approved by us in writing. This includes, without limitation, no refunds or exchanges for wrong size selected, buyer's remorse, duplicate orders, sale items, limited drops, custom items, or preorder items.
10. Shipping
Orders may take up to 14 business days to process and ship. Shipping may be delayed due to product availability, production delays, high order volume, payment review, incorrect address information, carrier delays, weather, or other circumstances outside our control.
11. Lost, Stolen, or Delayed Packages
Once an order is shipped, delivery timing is controlled by the carrier. We are not responsible for carrier delays, package theft, lost packages marked delivered, customer address errors, or packages delivered to the address provided at checkout.
12. Contact Forms and Business Inquiries
Submitting a form or email does not create a confidential relationship, business relationship, partnership, or contract. We are not required to review, respond to, accept, or use any message or material sent to us. Do not send confidential or sensitive materials unless we request them in writing.
13. Marketing Communications
If you sign up for email or text updates, you consent to receive communications from us. You may unsubscribe from marketing emails via the unsubscribe link. For SMS, reply STOP. We may still send transactional messages such as order confirmations and shipping updates.
14. User Content and Social Media
By tagging or submitting public content involving us, you grant us permission to view, repost, share, or respond to that content for brand or promotional purposes. You may not post false, defamatory, infringing, harassing, or harmful content involving us.
15. Third-Party Links and Services
Our website may link to third-party platforms. We are not responsible for third-party websites, services, privacy practices, policies, or content. Your use of third-party services is subject to their own terms.
16. Disclaimer of Warranties
The website, content, products, and services are provided "as is" and "as available" to the fullest extent permitted by law. We disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
17. Limitation of Liability
To the fullest extent permitted by law, JAMUSIC GROUP LLC d/b/a Jaylen Wilder Music will not be liable for indirect, incidental, consequential, special, or punitive damages. Our total liability for any claim related to a merchandise order will not exceed the amount you paid for the specific product.
18. Indemnification
You agree to defend, indemnify, and hold harmless JAMUSIC GROUP LLC d/b/a Jaylen Wilder Music from and against any claims, damages, losses, liabilities, costs, and expenses arising from your violation of these Terms, misuse of the website, fraudulent activity, or misuse of our intellectual property.
19. Dispute Resolution
Before filing any claim, contact us at artist@jaylenwildermusic.com with a written description of the issue. You agree to allow at least 30 days for informal resolution. Any dispute will be governed by the laws of the State of Tennessee. Disputes must be brought individually and not as part of a class action.
20. Changes to These Terms
We may update these Terms at any time. The Last Updated date will show when changes were made. Continued use of the website after updates are posted means you accept the updated Terms.
21. Contact
Questions about these Terms may be sent to JAMUSIC GROUP LLC d/b/a Jaylen Wilder Music, Tennessee, United States. Email: artist@jaylenwildermusic.com.